• Overview of service
  • You will find information about TG service here.
  • National customer service 1588-3582
  • Our technical experts will assist you on your inquiry with One Call service.
  • Remote support service
  • We provide remote support service to solve trouble or defects or your computer rapidly.
    Remote support service requires internet connection and for peripheral devices, it must be connected to PC.
  • Remote support service available: 09:00-18:00 on weekdays / 09:00-13:00 on Saturday / close on national/public holidays
  • Items available for remote support service
  • Computer Software
    • - Error in the Internet and network set up
    • - Error in playing a video file
    • - Error in Windows update
    • - Slow speed
    • - Installation of drivers and software
    • - Remove malicious code and viruses
    • - Installation and removal of program
    • - For program support, it is limited in the packaged software provided with the purchase(Cyerlink YouCam, Power DVD)
    • - Please contact TG Sambo call center in case your problem is not included in the available items for support.
  • Experienced engineers
  • To solve your problem, our professional engineers are always ready to assist you at the service centers across the country.
  • Happy Call Service
  • For better service, we ensure after-sales quality management
  • by checking customer’s satisfaction level upon completion of the service.
  • Installation service
  • Once you purchase our products,
  • we will install them rapidly at the place where you want through our network cross the country.
  • Technical support system
  • Our engineers and counselors provide precise and professional services based on database
  • of products and technology information through technical support system.
  • Mobile real-time processing result registry system
  • We process your inquiries rapidly and manage the results
  • by reflecting assigned engineers and processing results to the system in real time.
  • Comprehensive quality management system
  • "We are committed to provide you better service based on quality management system for rapid assignment,
  • delivery of promises, repair process, defect rate, and customer satisfaction level.